MIND-SHARE

One Meeting. One Client. One Focus.

Trevelino/Keller recently introduced a new philosophy around client service management, one that revolves around focus for the sake of productivity. You would think it should be a given, but in[…]

Intelligence: The Backbone of Client Service

Working with clients is one exciting element of what we do as an agency. Empathizing alongside them, working to build effective strategies, supporting their objectives…I find these all to be[…]

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